Your playing small does not serve the world. Who are you not to be great?

Nelson Mandela
Contact Us
A
Sydney (Head Office)
15-17 William Street, Alexandria NSW 2015
P
1300 837 835 (1300 VERTEL)

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Where we came from

We have come from humble beginnings as an operator of communication sites and two-way radio networks. As one of Australia’s first true ‘managed services’ providers, we started our corporate life serving demanding government and enterprise organisations.

As a big fish in the small pond of two-way radio we excelled. We invested heavily in people, processes, systems and networks. We understood what it took to deliver service excellence and made our customers’ success our own.

In the late nineties we sold a part of our business to a large multinational. The choice that faced us was to sell the rest of the business and enjoy life, or reinvest in a future that would position us to move into next generation critical network services. We took the second path.In 2000 we went ‘all in’.

Where we are today

Our big bet was that we could build a network to deliver fixed and mobile network services to government and enterprise users in underserved fringe metro, regional and remote areas of Australia. These wouldn’t be just any type of networks. These would be networks that are used by organisations with critical network requirements. And we did.

We pioneered the delivery of broadband networks in Australia by using a hybrid fibre / wireless service architecture. We achieved a world first in having our wireless access Carrier Ethernet services certified by MEF, the global standards group.

Our bet paid off. Today, we provide wholesale services to some of Australia’s and the world’s largest telcos and managed service providers.

We also serve some of the most demanding government and enterprise organisations in fixed networks across the country.

Our money is also being invested into mobile networks. We continue to build out niche Land Mobile Radio networks and are doubling down on private LTE and carrier grade WLAN to take us and our customers into the future.

We have the industry’s highest Net Promoter Score (NPS) of 68 and are delivering services that are changing how education, health, community and emergency services are provided across this country.

Where are we going

We deliver converged, assured and secured networks for organisations that consider ICT to be a strategic enabler of their business. Our aim is to become the provider of choice in the Australian market for these critical network services for Government, Enterprise and Service Provider organisations.

Our investments in  SDN, NFV and SD-WAN are underway and we’re integrating access to various Cloud services into our network for our customer’s choice and convenience.

We are also making big bets on LTE-U, HS2.0 and IoT networks and platforms. Our dream is to be able to provide a converged Network-as-a-Service offering that enables simple, safe and scalable use of any public or private Cloud.

Our compelling vision is to enable smarter, health and safer Australian communities. We’ve got the capabilities, commitment and passion. We’re just looking for those switched on customers.

Our Values
Partnership

We work towards the achievement of shared objectives in the creation of value for our customers, shareholders, people and key suppliers.

Accountability

We deliver on the promises we make. We excel in our two 'moments of truth' of delivery and operations.

Innovation

We continually look for new ways to create value for our customers and partners.

Fun

We enjoy our work and celebrate our successes.