Methodology

Vertel assures agreed service level delivery by using recognised international best practices.

Services:

IT Infrastructure Library (ITIL)

ITIL provides a systematic and professional approach to the management of IT service provision. In progress

ISO20000 - International Standards Organisation (ISO)
Promotes the adoption of an integrated process approach to effectively deliver managed services to meet business and customer requirements. Application in progress

Prince2
(PRojects IN Controlled Environments) is a process-based method for effective project management. The method PRINCE2 is in the public domain, offering non-proprietorial best practice guidance on project management.

Technology:

Metro Ethernet Forum (MEF)

The Metro Ethernet Forum (MEF) is a global industry alliance comprising more than 120 organizations including telecommunications service providers and equipment manufacturers. The MEF develops technical specifications and implementation agreements to promote interoperability and deployment of Carrier Ethernet worldwide.

Vertel’s selected technology partner, Harris Stratex (and their Elcipsee product) is fully certified by the MEF to technical Specifications MEF 9 and MEF 14 for Carrier Ethernet services.