Expertise
Vertel is a stable, professional and managed network partner that helps clients navigate their future business landscape and accelerate business growth.
At Vertel, we have a passion for everything Wireless and a belief in its power to transform your organisation, make things work better and take your business to the next level. Technical Services at Vertel is all about engaging with you to integrate new services seamlessly into your environment, while also providing the requisite level of support and management to keep your environment robust and responsive.
With a national and a proven capability for delivering network services to support your business, you can trust us to keep you on the sharp end of information and communication technology for competitive advantage. You do business while we supply IT services.
Learn more about our approach to services … and why we’re the right choice of partner for your organisation.
PACC
We understand that every customer support needs are different. That is why Vertel has devised a unique relationship classification methodology - PACC (Partner, Associate, Client, Customer) ensuring that you receive the appropriate level of services and support.
Consultancy
Through our consultancy services, Vertel supports you in the planning and building of new Network solutions for your business.
Technical Services
Converging wireless networks are a combination of wireless technology, cabling, routers, switches, servers, operating systems and applications. We make sense of this landscape with specialist skills across these technology areas.
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Project Management
The expertise and experience of our field-based project management team means that will work closely with you and your staff. Depending on your requirement we can offer 3 levels management
Learn more about project manangement »
Engineering Services
Our people operate nationwide. Their skill sets are second to none and are constantly being updated through training whilst being benchmarked against internationally recognised accreditation bodies.
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Customer Care
We consistently strive to deliver the very best in customer care – whatever your organisations size. Vertel’s motivated, helpful and, above all, highly knowledgeable services teams are trained to the very highest level to ensure superlative service.
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Managed Services
Vertels Managed Network Service incorporates design, implementation, and maintenance of your organisation’s core network infrastructure. It also offers comprehensive reporting to help plan future capacity and budgeting activities.
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Methodology
Vertel assures agreed service level delivery by using recognised international best practices.
Australia's largest private wireless network provider
We own and operate more than 150 sites and have access to a portfolio of over 3,000 partner sites throughout Australia.
